Frequently Asked Questions

Everything you need to know about shopping with Bally Global

What is the standard shipping timeframe for international orders?

We offer worldwide shipping. International orders typically arrive within 7-14 business days, depending on your location and local customs processing.

How can I return an item if it doesn't fit?

We provide a 30-day return policy. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.

Are the materials used in Bally Global products sustainable?

Quality and ethics are our priorities. We source premium fabrics from certified suppliers and are committed to increasing our use of organic and recycled materials every season.

How do I track my order once it has been placed?

Once your order ships, you will receive an email with a unique tracking number and a link to monitor your package's journey in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and select 'Buy Now, Pay Later' options at checkout.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.