Returns & Exchanges

At Bally Global, we are committed to your satisfaction and offer a seamless 30-day return policy for all unworn fashion items in their original packaging. We strive to make the exchange and refund process as effortless as your shopping experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

• 3.
  Label and Ship

  Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund will be processed to your original payment method within 5-7 business days.